Contact Hocks – Alcis

Live chat with us





Instant messaging & email

  • whatsapp: +65 96637673
  • email:

Our factory address

  • Block 1 Kaki Bukit Avenue 3 #09-02, KB-1, Singapore 416087
  • Mon-Sat: 2.30pm – 6.00pm (last walk in 5.30pm)
  • No prior appointment required but please contact us before coming over as we may have to run errands sometimes:
  • Tel: +65 68444293
  • Fax: +65 68444295
  • Whatsapp: +65 96637673
  • Email:

International shipping

  • We frequently ship to all major cities in the world

How to order your handmade items

Sales process:

  • Send order or place inquiries with keching at or +65 96637673.
  • Once all inquiries have been properly addressed and you are ready to confirm purchase, we will send you our payment details.
  • We accept Paypal (for international orders only).
  • Most products are made to order, will face a queue and will take at least 1.5 months to day of postage. For time sensitive orders, eg gifts for birthdays etc., please give us at least two month’s notice.
  • For extremely urgent orders please make arrangements to collect your ready product directly at our factory.

We look forward to receiving you!

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